Spill the Matcha - FAQs

Because we know you’ve got questions, and we’ve got answers. Let’s get into it.

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What is MTCHA all about?

MTCHA is more than just matcha — it’s a movement. We’re here to fuel your energy, your focus, and the world around us. We believe that small, everyday choices add up to big change, and matcha is our vehicle for doing good.

Our matcha is sourced from Japan’s finest organic farms, packed with antioxidants, energy, and clarity. But it’s more than just a wellness boost — 1% of all profits go directly to causes that matter, chosen by you, our community. Whether it’s supporting ocean conservation, rescuing animals, or funding mental health initiatives, your daily sip helps fuel a better world.

So when you drink MTCHA, you’re not just fueling yourself — you’re fueling change. Sip with purpose, make an impact. 💚

Where does your matcha come from?

We source our premium, organic matcha straight from Japan, specifically from farms in Shizuoka — a region known for growing the highest quality green tea. No fillers, no nasties, just the real deal.

How is matcha different from regular green tea?

Matcha and green tea come from the same plant (Camellia sinensis), but they’re processed differently.

  • Matcha is shade-grown, which boosts chlorophyll and amino acids, giving it that vibrant green color and smooth, umami flavor.
  • You consume the whole leaf in powder form, meaning you get way more antioxidants, fiber, and nutrients compared to brewed green tea.
  • Matcha has 137x more antioxidants than regular green tea and a much smoother caffeine release thanks to L-theanine.
  • No steeping, no waste – just pure green goodness blended into your cup.

How is matcha made?

The process of making matcha is an art and a science:
1️⃣ Shade-grown for weeks – This boosts chlorophyll levels and enhances its nutrient profile.
2️⃣ Hand-picked leaves – Only the youngest, most tender leaves are selected.
3️⃣ Steamed, dried, and deveined – This removes any stems and impurities.
4️⃣ Stone-ground into a fine powder – Traditional granite mills grind matcha into a silky, vibrant green powder.
5️⃣ Packed fresh – Ready to be whisked, blended, or stirred into your favorite drinks and recipes.

Is your matcha organic?

Yes! Our matcha is 100% organic, free from pesticides, additives, and artificial flavors, and tested for purity. Because you deserve the best.

What’s the difference between ceremonial and culinary matcha?

  • Ceremonial Grade is the highest quality, ideal for traditional whisking and drinking as tea. It has a smooth, delicate taste with a natural sweetness.
  • Culinary Grade is slightly more robust, making it perfect for lattes, smoothies, and baking.

What is the difference between good and bad matcha?

Not all matcha is created equal! Here’s how to spot the difference:
Good Matcha:

  • Vibrant bright green color (not dull or yellowish).
  • Smooth, naturally sweet, umami taste (not bitter or harsh).
  • Ultra-fine, silky powder (not gritty or clumpy).
  • Shade-grown and stone-ground for max nutrients.
  • No fillers, sugars, or additives.

Bad Matcha:

  • Dull, yellowish, or brownish in color (low-quality or oxidized matcha).
  • Bitter, harsh, or fishy taste (usually lower-grade or improperly stored).
  • Clumpy or coarse texture (not finely ground).
  • Often mixed with sugars, milk powders, or artificial flavors to mask poor quality.

MTCHA only sources the best of the best, so you get premium, smooth, and vibrant matcha—every time. 🌱

How should I store my matcha?

Keep your matcha in an airtight container in a cool, dry place, away from direct sunlight and moisture. Refrigeration is optional but can help maintain freshness.

Does your matcha contain sugar or additives?

No, our matcha is 100% pure and organic, with no added sugars, artificial flavors, or preservatives.

What are the health benefits of matcha?

Matcha is packed with antioxidants, boosts metabolism, enhances focus, supports heart health, and provides a clean, sustained energy boost without jitters. 

Matcha is basically a wellness cheat code:

  • Sustained Energy – No jitters, no crash, just smooth, long-lasting focus.
  • Antioxidant Powerhouse – 137x more antioxidants than regular green tea.
  • Metabolism Boosting – Supports fat burning and digestion.
  • Mood & Focus Enhancing – Thanks to L-theanine, you get calm energy, not wired anxiety.
  • Detoxifying – Packed with chlorophyll to cleanse and restore.

Does matcha contain caffeine?

Does matcha contain caffeine?
Yes, but matcha hits the spot differently. Unlike coffee, matcha provides a slow-release caffeine boost that keeps you alert without the crash. One cup has about 70mg of caffeine, similar to a shot of espresso, but with a smoother ride.

Can I drink matcha if I’m pregnant or breastfeeding?

Matcha is generally safe in moderation, but since it contains caffeine, we recommend consulting with your healthcare provider first.

Is matcha good for gut health?

Absolutely. Matcha is rich in fiber, polyphenols, and catechins, which support digestion and a happy gut microbiome.

How do I make matcha tea?

1️⃣ Sift 1-2 tsp of matcha into a bowl.

2️⃣ Add a small amount of hot (but not boiling) water.

3️⃣ Whisk in a zigzag motion until frothy.

4️⃣ Add more water or your fave milk, sip, and enjoy.

Do I need a bamboo whisk (chasen) to make matcha?

A bamboo whisk gives you that smooth, frothy texture, but if you’re in a rush, a milk frother, shaker bottle, or blender works too!

Can I have matcha cold?

YAS, 100%. Just shake it up with cold water or milk, pour over ice, and you’ve got a refreshing iced matcha.

Can I use matcha in food?

Yas! Matcha is versatile AF — add it to smoothies, lattes, baked goods, pancakes, energy balls, or even cocktails and savory dishes.

Do you ship internationally?

Yasss, we do! 🌍✨ MTCHA is now available in Australia and the following countries:

United Arab Emirates, Austria, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, and United States.

We’re excited to bring our premium matcha to your doorstep—stay tuned for more locations to come!

How long will it take to receive my order?

Orders are processed within 1-2 business days. Delivery times depend on your shipping method and location. You’ll receive tracking information once your order has shipped.

🚛 Free shipping on all orders over $100! Because good matcha (and giving back) should be easy.

What is your return policy?

We want you to love your matcha! If you’re not satisfied, please reach out within 14 days of receiving your order for a refund or exchange.